Wiltshire Council turns to AI to handle AI complaints while reminding residents to keep pet records current

Wiltshire Council is using AI tools to respond to a “spiralling” number of complaints generated by AI, the Wiltshire Times reported [4]. In a separate reminder, the council said a woman was fined £500 for a dog microchip error and that up-to-date microchip details help reunite lost pets more quickly [1][3]. It is also running a campaign to raise awareness of non-means-tested payments of up to £267 a week for eligible kinship carers [2]. Together, the updates show the council using automation, record-keeping, and awareness campaigns to manage different areas of resident contact [4][1][3][2].